club terms & conditions
6 BOTTLE CLUB OPTION: By signing up for this club membership, you are committing to receive FOUR quarterly orders of a minimum of six bottles each at 20% off retail, plus tax if applicable.
4 BOTTLE CLUB OPTION: By signing up for this club membership, you are committing to receive FOUR quarterly orders of a minimum of four bottles each at 20% off retail, plus tax if applicable.
CUSTOMIZING CLUB ORDERS: Prior to each quarterly club order, an email will be sent to all active club members providing a one week time period to customize your bottle selection online through our website. If bottle selections are not made by the end of that one week period, your club order will default to a bottle selection of our choosing. Some products may be subject to minimum or maximum quantity restrictions based on inventory.
6-bottle members can choose more than one bottle of each mead, including special release products.
4-bottle members can choose one bottle of each mead (excludes special release products).
LENGTH OF COMMITMENT: Your commitment will end after receiving your fourth club order. Afterwhich, you may cancel at any time, free of charge.
CANCELLATION: Should you choose or need to cancel prior to receiving your four committed-to club orders, a $25 cancellation fee per unreceived club order will apply.
PAYMENTS: The card you have on file under your membership will only be charged when your club order is ready to ship or made available for pickup, or in the case where one of the conditions set forth below are met. If payment is unsuccessful at any time, you will be contacted by our staff and given a one week period to remedy the situation. If payment is not made within the one week time period, your club membership will be cancelled and your spot will be given to the next person on our waiting list. Re-entering the club would require being added to our waiting list.
PICKUP ORDERS: Pickup orders will be held at the meadery for 14-days, with a 2-day grace period. If the package is still not picked up after the grace period, your club order will be considered abandoned and surrendered with the total paid amount being non-refundable.
SHIPPING ORDERS: Due to legalities of shipping alcoholic products, shipped orders cannot be left at your door and must be signed for by someone of legal drinking age. For that reason, we recommend entering your shipping address as either your place of work (if possible) or to a family or friend that can be readily available to sign for and receive your package if you are unable to. Our carrier(s) will make their best effort to deliver your package with up to three delivery attempts. If delivery is deemed unsuccessful, the package will be returned to us and a $25 surcharge will be charged to your account to cover costs incurred by us from our carrier. Customer will then be contacted by our staff to arrange for either redelivery (paid by the customer) or pickup of your club order. If, in this case, the order is made available for pickup, customer will have 7-days to pickup their order. If not picked up within this time frame, or if redelivery is unsuccessful, or if we have not recieved a response within 7-days from the date the customer was contacted about arranging redelivery or pickup, that particular club order will be considered abandoned and surrendered by the customer with the total paid amount (order, handling, shipping, return charges, etc...) being non-refundable.